Privacy Policy

Last updated: March 1, 2026

1. Introduction

Snarvo ("we", "our", or "us") operates the snarvo.app website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. Please read this policy carefully. By using Snarvo, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

When you create an account or claim an athlete profile, we may collect your name, email address, date of birth, nationality, and sport affiliations.

Competition Data

We collect and process publicly available competition results, rankings, event data, and related performance statistics from paddle sports events.

Usage Data

We automatically collect information about your device, browser type, IP address, pages visited, and interactions with the platform.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage.

3. How We Use Your Information

  • To provide and maintain our platform, including results, rankings, and athlete profiles
  • To allow athletes to claim and manage their profiles and competition history
  • To send notifications about new results, rankings updates, and platform features
  • To improve and personalise your experience on the platform
  • To analyse usage patterns and improve our services
  • To detect, prevent, and address technical issues or abuse
  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Public Profiles: Athlete profiles, competition results, and rankings are publicly visible as part of the platform's core functionality.
  • Service Providers: We may share information with third-party service providers who assist us in operating the platform (hosting, analytics, email delivery).
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function, including session management and security.
  • Analytics Cookies: Help us understand how visitors interact with the platform so we can improve it.
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data, subject to legal obligations.
  • Restriction: You can request that we restrict the processing of your data.
  • Portability: You can request your data in a structured, machine-readable format.
  • Objection: You can object to the processing of your personal data.

To exercise any of these rights, please contact us at privacy@snarvo.app.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Competition results and rankings data are retained indefinitely as part of the historical record of paddle sports. You may request deletion of your account and associated personal data at any time, though publicly available competition results may remain on the platform.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), secure password hashing, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our platform is not directed at children under 16. We do not knowingly collect personal information from children under 16. Competition results for junior athletes are processed as part of publicly available event data. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Snarvo

Email: privacy@snarvo.app